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Culture Creation
Description
Organizational culture is frequently defined as “the way we do things around here.” The raw materials of culture are the shared values,
norms, expectations, symbols, attitudes, and behaviors of the work environment.
Creating Work Culture takes the abstract dimensions of organizational culture and makes them explicit and actionable. The result is
greater alignment and accountability on standards, norms, and practices. Our process guides leaders and employees to understand and
act consistently with “the company way” and lays the foundation for the desired culture to become institutionalized and self-sustaining.
Objectives
Upon completion of this engagement, participants will be able to:
Profile the culture of an existing organization or department. Determine which culture traits should remain and which should change.
For a new organization, define the desired culture traits to be institutionalized from the beginning.
Link culture traits to established values, philosophy, strategies, styles, practices, behaviors, norms, and attitude. Identify desired
traits that the current culture is missing. Package the cultural characteristics into Comteam’s culture model for ease of understanding
and communication.
Engage leaders and employees from across the organization to offer specific proposals that describe the culture in meaningful terms and
examples. They may also identify and propose ideas to address barriers to the desired culture.
Communicate the plan to build awareness of the desired culture. Communication sessions integrate the culture into organizational and
departmental objectives and standards. Measures are created to track progress of the culture change.
Collect and share feedback. Mechanisms are put in place to track progress and highlight successes and gaps. Actions are taken to address
inconsistencies, while efforts to build the desired culture are recognized.
Target Audience
Newly-acquired organizations or restructured/combined departments with sub-cultures are natural opportunities for Creating Work Culture.
Executive and management teams with select direct reports and employee representatives are excellent candidates to lead and participate
in this process.
Approach and Method
Creating Work Culture is a consultant/facilitator-led engagement that uses presentation, industry and non-industry examples, full and
small group work sessions, simulation activities, and application exercises to build the desired work culture. Materials are provided
for participants to transfer the actionable elements of the desired culture to the workplace.
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